New digital system to access patient records set to be rolled out

A new digital system for accessing patient records is set to be rolled out across the North East region over the coming months, helping medical professionals to provide better, safer emergency care for local people.


The Medical Interoperability Gateway (MIG) system, which is expected to be operating across the region by April 2017, provides secure, real-time access to a summary of GP-held records for emergency doctors, nurses and paramedics, so that they can make potentially life-saving decisions with easy access to up-to-date medical records.

This is an important step towards improving emergency care, with clear safeguards in place to ensure patients’ information is secure and safe.

Better advice and safer, more effective care

Health and care professionals will be able to access the most up to date and accurate information quickly and easily, meaning they can offer better advice and safer, more effective care. Less time will be wasted getting hold of medical records, and patients will spend less time answering the same questions more than once.

In some cases, this will mean not having to be admitted to hospital, or being able to leave sooner.

The MIG – which is already used in parts of the region – is being rolled out across the North East with support from the North East Urgent and Emergency Care Network and its partners.

The electronic system will include the sort of details that are already shared using slower methods of communication, like phone calls and letters. The patient will be asked by the healthcare professional caring for them for consent to access their record.

Everyone in the region will be included in the initiative if they do not choose to opt out. Anyone who is happy to be included will not need to take any action.

Any patient who would like to discuss any concerns or find out more can do so by:

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