The North Tees and Hartlepool Education Alliance: Clinical Education and Training Programme for Care Homes has recently received national critical acclaim after being shortlisted for the HSJ Awards 2018 in the ‘Improving value in the care of frail older patients’ category. Entries for the 2018 awards saw a staggering increase from all over the NHS and wider healthcare industry, so to be shortlisted is a fantastic achievement.
The Clinical Education and Training Programme was developed and commissioned following NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group’s (HAST CCG) active engagement and collaboration with partners and care home providers to jointly develop solutions to improve the quality of life and healthcare delivery for people living in care homes. The programme is delivered through an Alliance arrangement providing both registered and non-registered staff with training with the aim of providing the best possible care older people, empowering staff to make confident and informed decisions to enable care to be delivered closer to home avoiding the need for an unnecessary admission to hospital.
Historically care home providers across the CCG locality were offered training from multiple NHS and independent providers which was not coordinated and with limited evidence in relation to quality outcomes and reductions in A&E attendances and non-elective admissions for residents. To provide a more coordinated and consistent approach to the delivery of education and training to the sector an Alliance approach was mutually agreed and that the programme should managed by one organisation in collaboration with other key partners including:
- Tees, Esk & Wear Valleys NHS Foundation Trust (TEWV)
- Stockton Borough Council
- Hartlepool Borough Council
- Alice House Hospice
- North of England Commissioning Support (NECS)
The CCG commissioned NTHFT Training and Education department to work in collaboration with key training partners to deliver a package of training, focusing on the following areas of care:
- Wellbeing of frail elderly residents (NTHFT)
- Falls prevention (Local Authority)
- Dementia awareness, delirium and person centred care (TEWV)
- End of life care (Alice House Hospice)
- Support was also offered to nursing staff going through the revalidation process
In addition to the formal training elements the programme has supported the implementation of digital technology incorporating the National Early Warning Score system (NEWS) , using handheld devices which provides accurate information on health indicators to care home staff to aid early intervention and prevention. The CCG and Local Authorities have recognised the successes of the programme and funding has been secured for a further two years.
The programme is underpinned by support from NECS, led by staff from the Commissioning Delivery Team (aligned to the HAST Over 65s Portfolio) but with support from Business Intelligence and Provider Management.
“The CCG and Partners have been committed to improving the health and wellbeing of care home residents, and through positive collaborative have together over many months of hard work developed in a coordinated way an approach which has made changes to the way in which education and training is delivered across the care home sector. This has demonstrated improvements in both the quality of care delivered and a reduction in the need for people to be transferred to hospital unnecessary and just goes to show what can be achieved when we work together.” Paul Swindale, Head of Commissioning and Strategy – Hartlepool and Stockton-on-Tees and Darlington CCG.
The CCG and colleagues have been invited to present to a judging panel on Friday 6th April 2018, winners will be announced on Thursday 7th June 2018 in Manchester.