Future of services at Fens, Hartfields and Wynyard Road GP surgeries to undergo public consultation

This public consultation is now closed.  A full consultation report will be published in due course.

A public consultation is underway which will shape the future of GP services at Fens, Hartfields and Wynyard Road Medical Centres in Hartlepool.

The consultation will last eight weeks and follows on from a period of public engagement earlier this year and in 2014. Contracts for services provided by Fens Medical Centre, Hartfields Medical Centre and Wynyard Road Primary Care Centre are due to end on 31 March 2017, following a number of short-term extensions.

Further contract extensions are no longer viable because they do not meet the requirements of NHS national policy, that short-term contracts are unsustainable in the longer-term, both in terms of financial viability and effective patient care.

NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group and NHS England have therefore reviewed the services provided by the three medical centres over the past two years, looking at quality of patient care and the need for each service.

The Consultation document, which is available at https://www.hartlepoolandstocktonccg.nhs.uk/news/projects/fens-hartfields-wynyard-road-project-say/ , fully outlines all 12 scenarios that were produced as a result of previous engagement and sets out the criteria that they were assessed against including premises, affordability sustainability and patient feedback.

A combination of the criteria and scoring was used to develop six final scenarios, with three being taken forward as options for consultation.

The CCG and NHS England have proposed three options for how services at these practices might be delivered, and the following options are now being formally consulted on:

  • Option 1: One provider at two sites – Fens and Wynyard Road
  • Option 2: One provider at two sites – Hartfields and Wynyard Road
  • Option 3: One provider at one site – Wynyard Road

Ali Wilson, Chief Officer of NHS Hartlepool and Stockton-on-Tees CCG said: “The consultation is the next major step towards deciding how services might be delivered. The CCG wants to understand the views of as many patients as possible; and will then develop plans for services which continue to meet local need and are sustainable for the future.

“We have already received a significant amount of interest from patients in how these services are delivered at the three practices.

“In June this year, 2,596 people from a wide range of backgrounds completed a survey and we have taken into account what is most important to patients from this feedback, including keeping services local to patients, preferred opening times and quality of care.”

Ms Wilson added: “Throughout the consultation, we want to reassure patients that there will be no change to the range of services they receive at their practice.”

The CCG has written to all registered patients over the age of 16 with information about the changes and also the ways in which they can have their say, from filling in a questionnaire to attending an event to be held during the consultation period:

Venue Date Time  
Hartlepool College, Stockton St, Hartlepool TS24 7NT Wednesday 31st August 10:00 – 11:30am Register Here
Rossmere Youth Centre, Rossmere Way, Hartlepool TS25 5EB Saturday 3rd September 10:00 – 11:30am Register Here
Hartfields Retirement Village, Merlin Way, Bishop Cuthbert, Middle Warren, Hartlepool TS26 0US Monday 5th September 6:00 – 7:30pm Register Here


Summerhill Visitors Centre, Summerhill Lane, Hartlepool TS25 4LL Tuesday 6th September 1:00 – 2:30pm Register Here


Hartfields Retirement Village, Merlin Way, Bishop Cuthbert, Middle Warren, Hartlepool TS26 0US Saturday 10th September 11:00am – 12:30pm Register Here


Kilmarnock Road Children & Young People Family Resource Centre, 44 Kilmarnock Rd, Hartlepool TS25 3NU Monday 12th September 6:00 – 7:30pm Register Here
Fens Primary School ,     Mowbray Road,            Hartlepool TS25 2LY


Thursday 22nd September


5:00 – 6.30pm

Register Here

If people are unable to attend one of the planned consultation sessions due to mobility, accessibility or transport reasons, or require help to complete the survey, they can email NECSU.comms@nhs.net or phone 0191 374 2795 and alternative arrangements will be made.Patients are asked to register for the above events either online through the CCG’s dedicated webpage for the consultation: https://www.hartlepoolandstocktonccg.nhs.uk/news/projects/fens-hartfields-wynyard-road-project-say/  or by email: NECSU.comms@nhs.net or by phone: 0191 374 2795.

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