Fens, Hartfields and Wynyard Road Consultation

Public consultation is now closed – consultation report now available.

Fens, Hartfields and Wynyard Road medical practices

Public Consultation

Public Consultations Outcomes and Decisions

Consultation Report

A public consultation regarding the future delivery of services at Fens, Hartfields and Wynyard Road practices will run from Monday 1 August to Friday 23 September 2016.

We would like to engage with both patients and the wider public on three possible scenarios which have been developed following prior engagement about these services.

You can complete an online survey here to have your say.

Consultation Narrative Document

Scoring Criteria, Outcomes and Proposals

Consultation Frequently Asked Questions

Consultation Equality Impact Assessment

GP Practice Profiles

Engagement Report phase 1

Communications and Engagement Plan

What has happened so far?

Each practice has a contract to deliver medical care to their registered patients. These contracts have been extended several times, and cannot legally be extended further, they are now due to end on 31 March 2017.

In-line with NHS England policy entitled ‘Managing the end of time-limited contracts for primary medical services’, each contract for Fens, Hartfields and Wynyard Road practices has been reviewed, in order to determine:

  • Quality of the existing service
  • The need for each service in Hartlepool.

In 2014, an extensive engagement exercise was undertaken with stakeholders and a survey was sent to heads of households at the address of where each patient from the three practices was registered.

A considerable amount of feedback was received both from stakeholders and from patients in support of their local practices although some did highlight areas of the services where improvements could be made.

On the basis of this feedback:

  • The contract for Hartfields Medical Practice was extended until 31 March 2016
  • The contracts for Fens Medical Centre and Wynyard Road Primary Care Centre were extended to enable a more extensive engagement exercise to take place on the future primary care needs of patients registered at both practices.

Since then, NHS England has been out to the market for the provision of services for Hartfields Medical Practice. The service was offered to the market either as a new 5 year contract or as a branch of an existing GMS/PMS contract.

Unfortunately this exercise was unsuccessful and it was therefore agreed that the current contract would be extended until 31 March 2017 to align with Fens Medical Centre and Wynyard Road Primary Care Centre contracts.

On 1 April 2016, NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (the CCG) assumed responsibility for the commissioning of primary medical care services and is working closely with NHS England to determine the future of the three practices.

Your views from the patient survey – June 2016

2,596 patients completed and returned a patient survey that was sent out. We also received invaluable feedback from patients attending the patient information sessions and from an independent discussion group that was facilitated by a voluntary sector partner, on behalf of the CCG.

Here is a full report on what patients said.

From the feedback you gave us, we have looked closely at what is important to patients and have developed three options to be consulted on.

The three options to be consulted on are:

  • One provider to service two sites (Fens and Wynyard Road practices)
  • One provider to service two sites (Hartfields and Wynyard Road practices)
  • One provider to service one site only (Wynyard Road practice)

(More information about how the options were developed is available in the report)

We would really like to hear which option might work best for patients and why; and which options would not and why.

How you can have your say:

Venue Date Time  
Hartlepool College, Stockton St, Hartlepool TS24 7NT Wednesday 31st August 10:00 – 11:30am Register Here
Rossmere Youth Centre, Rossmere Way, Hartlepool TS25 5EB Saturday 3rd September 10:00 – 11:30am Register Here
Hartfields Retirement Village, Merlin Way, Bishop Cuthbert, Middle Warren, Hartlepool TS26 0US Monday 5th September 6:00 – 7:30pm  

Register Here


Summerhill Visitors Centre, Summerhill Lane, Hartlepool TS25 4LL Tuesday 6th September 1:00 – 2:30pm  

Register Here


Hartfields Retirement Village, Merlin Way, Bishop Cuthbert, Middle Warren, Hartlepool TS26 0US Saturday 10th September 11:00am – 12:30pm  

Register Here


Kilmarnock Road Children & Young People Family Resource Centre, 44 Kilmarnock Rd, Hartlepool TS25 3NU Monday 12th September 6:00 – 7:30pm Register Here
Fens Primary School,Mowbray Road,Hartlepool TS25 2LY Thursday 22nd September 5:00 – 6.30pm Register Here

If you would like to attend a public consultation event, please register by telephoning 0191 3742795, emailing NECSU.comms@nhs.net or register below.

Email us:


Write to us:

NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group
Billingham Health Centre
TS23 2LA